Medicines Order Line
We have now introduced a new dedicated Medicines Order Line service. Simply telephone the Medicines Order Line on 01158 550 260 to request your repeat medication.
Your prescription will then be sent electronically to a nominated pharmacy of your choice, having been authorised by your usual GP first. You will then be able to collect your medication direct from your pharmacy within 2 working days. Please give your pharmacy additional time to get your prescription ready for you.
The Medicines Order Line is open Monday to Friday, 08:00 to 16:00.
Telephone lines are particularly busy on Mondays and the day after Bank Holidays. Afternoons and Wednesday to Fridays are quieter times and the queue times are shorter, so it is preferable to call later in the day or week to ensure you can get through easier.
Practice Collection Service
If you take medication on repeat prescription you may wish to take advantage of a free service offered by several of the local pharmacies. They will offer to collect prescriptions from the surgery and have the medication ready for collection at an agreed time at their premises. In certain special circumstances they may also be prepared to deliver, such as to the elderly, disabled and housebound.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.