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Noticeboard

BIG CHANGES AT WILSON STREET!

Unfortunately, two of our doctors are moving on to new chapters of their lives – Dr Burton left Wilson Street at the start of September, and Dr Nkwam left us at the end of October. Replacing two doctors has not been easy, and we have taken the decision to employ three Advanced Clinical Practitioners, or ACPs for short. In the best spirit of our vision to train new clinicians, our own practice nurse Angela Parker has been in training to start in this new role, and we are also training Faisal Hussain, a prescribing pharmacist, who will be starting to see patients as an ACP in around six months. At the moment, you might see Faisal doing health checks for some chronic problems. We have also taken on experienced ACP Kelly Elliott. The ACPs are trained to see and treat minor ailments, freeing up GP appointments

BUT WHAT DOES THIS MEAN FOR ME?

From the 1st October you will hear a new message when you call for an appointment, informing you that our reception staff will ask you to briefly describe your problem. This aides us in booking you with the most appropriate member of staff. A comprehensive list of the problems that the ACPs can help with is below:

  • Allergies (e.g. hay fever/ allergic reactions)
  • Asthma, COPD
  • Back, leg and joint pains
  • Breast problems
  • Constipation
  • Coughs & colds, chest infections
  • Cystitis or urinary tract (water) infections
  • Dizziness
  • Eye problems such as conjunctivitis
  • Earache and ear infections
  • Contraception, including Emergency contraception
  • Headaches
  • Indigestion or acid reflux
  • Incontinence
  • Low mood, anxiety problems
  • Men’s Health
  • Minor Injuries, including wounds, burns and scalds
  • Skin problems such as rashes, eczema, psoriasis, ulcers, and insect bites
  • Sore throats
  • Tiredness, fatigue
  • Vaginal discharge and sexual health
  • Vomiting & Diarrhoea

Because of their level of training, the ACPs are unable to treat pregnant women, Kelly cannot see children under 1, and at present Angela cannot see children under 14.

The ACPs will also be available to treat emergency problems.

The bottom line is that we will be offering more appointments and a more efficient service for everyone!

A NEW GP AS WELL?!

In addition to the changes above, we have also employed a new GP, Dr Tia Gandhi. Dr Gandhi joined us on 8 October.

2018 Flu Clinics

Drop In clinics for patients that usually have a Flu Jab have taken place but don't worry, we have appointments available for your Flu jab with the Nurses. Just give us a call to book your appointment.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Wednesday 30 January 2019

Wednesday 20 March 2019

Wednesday 15 May 2019

Wednesday 17 July 2019

Wednesday 18 September 2019

Wednesday 20 November 2019

Wednesday 15 January 2020

Wednesday 15 March 2020. 

Repeat Prescriptions

pills_thermometerIf you need regular medication, we can issue repeat prescriptions without having to see you each time. When you first register for this service, you will need to see the doctor to set this up. A computer-generated re-order form will then accompany each prescription.

If you have a repeat prescription facility set up, you can re-order in any of the following ways:

  • Drop your request into the repeat prescription box at the surgery
  • Post it to the surgery
  • Visit our website at www.wilsonstreetsurgery.co.uk and click on the tab 'Online Prescription Service'.


We cannot accept telephone or faxed requests for repeat prescriptions.

Please note that it is not possible to request your repeat prescription more than 14 days in advance when ordering online.


We can post your prescription to you if you supply a stamped addressed envelope, but you may also collect prescriptions in person from the surgery during normal opening hours or arrange for your usual Pharmacy to collect it for you.

Your prescription will be ready after 2pm, two working days following receipt of your request.

You do not need to ring to ask if it is ready beforehand.

From time to time we will ask to see you to review your treatment.

Online Repeat Prescription Requests

In order to set patients up to allow you to use our online prescription request service, please dowmload the attached form, complete the details and hand it in to the Receptionist who will then arrange your user name and password. Please remember to bring in some form of Identification detailing your name and address. 

Online Registration Form

 

 
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