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Medicines Order Line

From 5th August patients will only be able to order their repeat prescriptions in any of the following ways: -
Via the new Medicines Order Line (MOL) by telephoning on 0115 855 0260 9am-4pm Mon to Fri.
Online (using SystmOnline) or via the NHS App.

For more information, click on to the Prescriptions Tab on the Home page.  

Try the new NHS App

If you are a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Systmonline you can continue to use it. You can use the NHS App as well.

For more information go to


2019 Flu Clinics

We have had to delay our Flu Clinics this year due to a later supply date of our vaccines for Under 65s. Please click on the Clinics & Services tab for revised dates for this years Saturday Drop In clinics.  

Dr Jill Fletcher  

After nearly 25 years at Wilson Street Surgery I will be stepping down as a partner on the 30th June 2019.

Although I will still be working in general practice I will be significantly reducing my clinical workload and will be focussing on my roles training and supporting current and future GPs.

It has been a privilege to look after my patients and it is hard to go. However I know you are in good hands with the all the other doctors and staff at Wilson Street.

I would like to thank you for the kindness you have shown to me personally over the years.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Wednesday 18 September 2019

Wednesday 20 November 2019

Wednesday 15 January 2020

Wednesday 15 March 2020. 

When We Are Closed

Out of Hours Service

clock and calendar

If you suffer an emergency, eg crushing chest pain/unconsciousness, you should call 999 so you can receive immediate help from fully equipped paramedics.


If you think you need to see a doctor or want advice outside of normal surgery hours, you should telephone Derbyshire Health United  on 111.

They operate a call handling and triage centre. You may be encouraged to attend the centre if you need to see a doctor, nurse practitioner or emergency care practitioner. The centre operates by appointment only; it is not a drop in clinic. 

The address for Derbyshire Health United Ltd is: 


  • Derby NHS Walk In Centre

       Entrance C

       London Road Community Hospital

       Osmaston Road


       DE1 2RG


Please note all calls are recorded.

You can also visit their website

NHS 111 Service

NHS 111 is a fast and easy way to get the right help – wherever you are, and whatever the time.

You can call NHS 111 24 hours a day, 365 days a year and all calls from landlines and mobiles are free.

You can visit their website to find out more

When to use it.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

You should call 111 if:

  • you need medical help fast, but it's not a 999 emergency
  • you think you need to go to A&E or another NHS urgent care service
  • you don't know who to call, or you don't have a GP to call, or
  • you require health information or reassurance about what to do next

For less urgent health needs you should still contact your GP or local pharmacist in the usual way.

For immediate, life-threatening emergencies, continue to call 999.

Derby Walk-In Centre

The walk-in centre can be accessed by anyone seven days a week from 8.00am to 7.30pm.

It is located off Osmaston Road at the back of the London Road Community Hospital (Entrance C).

No appointment is necessary and the staff deal with minor illnesses, minor injuries, contraception and health information.


Bank Holidays

Please note that on the following Bank Holidays the surgery will be closed:-

CHRISTMAS 2018 : Tuesday 25 December 2018 & Wednesday 26 December 2018

NEW YEAR : Tuesday 1 January 2019

EASTER : Friday 19 April 2019 to (and including) Monday 22 April 2019

MAY DAY : Monday 6 May 2019

SPRING BANK : Monday 27 May 2019

AUGUST BANK: Monday 26 August 2019

CHRISTMAS 2019 : Wednesday 25 December 2019 & Thursday 26 December 2019

NEW YEAR 2020 :Wednesday 1 January 2020 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website