This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

BIG CHANGES AT WILSON STREET!

Unfortunately, two of our doctors are moving on to new chapters of their lives – Dr Burton left Wilson Street at the start of September, and Dr Nkwam leaves us at the end of October. Replacing two doctors has not been easy, and we have taken the decision to employ three Advanced Clinical Practitioners, or ACPs for short. In the best spirit of our vision to train new clinicians, our own practice nurse Angela Parker has been in training to start in this new role, and we are also training Faisal Hussain, a prescribing pharmacist, who will be starting to see patients as an ACP in around six months. At the moment, you might see Faisal doing health checks for some chronic problems. We have also taken on experienced ACP Kelly Elliott. The ACPs are trained to see and treat minor ailments, freeing up GP appointments

BUT WHAT DOES THIS MEAN FOR ME?

From the 1st October you will hear a new message when you call for an appointment, informing you that our reception staff will ask you to briefly describe your problem. This aides us in booking you with the most appropriate member of staff. A comprehensive list of the problems that the ACPs can help with is below:

  • Allergies (e.g. hay fever/ allergic reactions)
  • Asthma, COPD
  • Back, leg and joint pains
  • Breast problems
  • Constipation
  • Coughs & colds, chest infections
  • Cystitis or urinary tract (water) infections
  • Dizziness
  • Eye problems such as conjunctivitis
  • Earache and ear infections
  • Contraception, including Emergency contraception
  • Headaches
  • Indigestion or acid reflux
  • Incontinence
  • Low mood, anxiety problems
  • Men’s Health
  • Minor Injuries, including wounds, burns and scalds
  • Skin problems such as rashes, eczema, psoriasis, ulcers, and insect bites
  • Sore throats
  • Tiredness, fatigue
  • Vaginal discharge and sexual health
  • Vomiting & Diarrhoea

Because of their level of training, the ACPs are unable to treat pregnant women, Kelly cannot see children under 1, and at present Angela cannot see children under 14.

The ACPs will also be available to treat emergency problems.

The bottom line is that we will be offering more appointments and a more efficient service for everyone!

A NEW GP AS WELL?!

In addition to the changes above, we have also employed a new GP, Dr Ghandi. We are very much looking forward to her starting on the 8th of October.

2018 Flu Clinics

Drop In clinics for patients that usually have a Flu Jab have been arranged for:-

Saturday 29 September 2018 at Wilson Street Surgery

Saturday  6 October 2018 at Wilson Street Surgery

Saturday 13 October 2018 at Taddington Road Surgery

All clinics are DROP IN from 8.30am until 12noon.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Thursday 13 September 2018

Wednesday 19 September 2018

Wednesday 7 November 2018

Wednesday 30 January 2019

Wednesday 20 March 2019

 

 

When We Are Closed

Out of Hours Service

clock and calendar

If you suffer an emergency, eg crushing chest pain/unconsciousness, you should call 999 so you can receive immediate help from fully equipped paramedics.

 

If you think you need to see a doctor or want advice outside of normal surgery hours, you should telephone Derbyshire Health United  on 111.

They operate a call handling and triage centre. You may be encouraged to attend the centre if you need to see a doctor, nurse practitioner or emergency care practitioner. The centre operates by appointment only; it is not a drop in clinic. 

The address for Derbyshire Health United Ltd is: 

 

  • Derby NHS Walk In Centre

       Entrance C

       London Road Community Hospital

       Osmaston Road

       Derby

       DE1 2RG

       

Please note all calls are recorded.

You can also visit their website http://www.derbyshirehealthunited.com

NHS 111 Service

NHS 111 is a fast and easy way to get the right help – wherever you are, and whatever the time.

You can call NHS 111 24 hours a day, 365 days a year and all calls from landlines and mobiles are free.

You can visit their website to find out more http://www.nhs.uk/111

When to use it.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

You should call 111 if:

  • you need medical help fast, but it's not a 999 emergency
  • you think you need to go to A&E or another NHS urgent care service
  • you don't know who to call, or you don't have a GP to call, or
  • you require health information or reassurance about what to do next

For less urgent health needs you should still contact your GP or local pharmacist in the usual way.

For immediate, life-threatening emergencies, continue to call 999.


Derby Walk-In Centre

The walk-in centre can be accessed by anyone seven days a week from 8.00am to 7.30pm.

It is located off Osmaston Road at the back of the London Road Community Hospital (Entrance C).

No appointment is necessary and the staff deal with minor illnesses, minor injuries, contraception and health information.

 

Bank Holidays 2017

Please note that on the following Bank Holidays the surgery will be closed:-

EASTER : Friday 14 April to (and including) Monday 17 April 2017

MAY DAY : Monday 1 May 2017

SPRING BANK : Monday 29 May 2017

AUGUST BANK: Monday 28 August 2017

CHRISTMAS : Monday 25 December 2017 & Tuesday 26 December 2017

NEW YEAR 2018: Monday 1 January 2018 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website