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Medicines Order Line

From 5th August patients will only be able to order their repeat prescriptions in any of the following ways: -
Via the new Medicines Order Line (MOL) by telephoning on 0115 855 0260 9am-4pm Mon to Fri.
Online (using SystmOnline) or via the NHS App.

For more information, click on to the Prescriptions Tab on the Home page.  

Try the new NHS App

If you are a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Systmonline you can continue to use it. You can use the NHS App as well.

For more information go to


2019 Flu Clinics

We have had to delay our Flu Clinics this year due to a later supply date of our vaccines for Under 65s. Please click on the Clinics & Services tab for revised dates for this years Saturday Drop In clinics.  

Dr Jill Fletcher  

After nearly 25 years at Wilson Street Surgery I will be stepping down as a partner on the 30th June 2019.

Although I will still be working in general practice I will be significantly reducing my clinical workload and will be focussing on my roles training and supporting current and future GPs.

It has been a privilege to look after my patients and it is hard to go. However I know you are in good hands with the all the other doctors and staff at Wilson Street.

I would like to thank you for the kindness you have shown to me personally over the years.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Wednesday 20 November 2019

Wednesday 15 January 2020

Wednesday 15 March 2020. 

Top Tips For Winter


1 Get your flu jab if you’re at risk

Protect yourself and your loved ones by getting your flu jab. Those eligible for a free jab are people with certain long term conditions, including children, over 65s, carers and pregnant women. And don’t worry - you can’t get flu from the jab. Contact your surgery for further information.


2 You don’t need to go to the GP with a cold

If you get a cold you can usually look after yourself by resting, drinking plenty of fluids to avoid dehydration and avoiding strenuous activity. Painkillers such as ibuprofen or paracetamol can relieve aches and pains.


3 Make good use of your local pharmacy

Your local pharmacy can provide advice as well as over the counter remedies, and can help you decide whether you need to see a doctor.


4 Phone your surgery early if you need a same day response

Contact your surgery early in the day to alert them, this will enable them more time to assess your concerns than if you contact them late in the day.


5 Make sure your medicine cabinet is stocked up

Make sure you have stocks of cold remedies, painkillers, antiseptic cream and plasters. Always keep medicines out of the reach of children.


6 Get your repeat prescriptions in good time before the holidays

Your GP surgery will be closed on Bank Holidays and not all pharmacies will be fully open either, so make sure you pick up repeat prescriptions in advance – but don’t order things you don’t need.


7 Remember how to contact a doctor out of hours

If you think you need to see a doctor but your surgery is closed, just phone your usual surgery number and you will be redirected to the out-of-hours service. This is provided by local GPs and nurses working together, eg. as part of Derbyshire Health United.


8 Get to know the alternatives if you can’t see your GP

If your surgery is closed and you can’t wait for an appointment, you can go to:

• Derby Walk-in Centre, Osmaston Road

01332 224700 (8 till 7.30 every day)

•  Derby Open Access Centre, St Thomas Road

01332 275610 (8 till 8 every day)

You can also call NHS Direct on 0845 4647 for advice 24 hours a day, 365 days a year. Don’t forget that A&E is only for real emergencies, and you can be seen more quickly at these centres or by contacting the out of hours service via your usual GP surgery number.


9 Keep warm

To keep warm at home during the day, try to heat your main living room to around 18-21°C (64-70°F) and the rest of the house to at least 16°C (61°F). Set the timer on your heating to come on before you get up and switch off when you go to bed, and in very cold weather, set the heating to come on earlier, rather than turning the heat up.

If you feel cold at night, use a hot water bottle or electric blanket – but never use both together. And don’t forget to wrap up warm if you do go out. Check the weather forecast so you are prepared.


10 Eat healthily

Food is a vital source of energy for everyone, which helps to keep your body warm. Try to make sure you have hot meals and drinks regularly throughout the day and keep in touch with your friends, family and neighbours in case they have not been able to get out to the shops. Eat plenty of fruit and vegetables – try them in stews and soups – and keep some tins in stock when snowy/icy weather is forecast.


'Stay Well this Winter' Campaign

For top tips on taking care of your health and staying warm during the cold winter weather, click on the following links:-

Cold Weather Plan - key Public Health self-help messages

Winter Friends

Click on the tab below for information about the Derby Winter Friends project run in association with Community Action.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website