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Dr Jill Fletcher

After nearly 25 years at Wilson Street Surgery I will be stepping down as a partner on the 30th June 2019.

Although I will still be working in general practice I will be significantly reducing my clinical workload and will be focussing on my roles training and supporting current and future GPs.

It has been a privilege to look after my patients and it is hard to go. However I know you are in good hands with the all the other doctors and staff at Wilson Street.

I would like to thank you for the kindness you have shown to me personally over the years.


Unfortunately, two of our doctors are moving on to new chapters of their lives – Dr Burton left Wilson Street at the start of September last year, and Dr Nkwam left us at the end of October. Replacing two doctors has not been easy, and we have taken the decision to employ three Advanced Clinical Practitioners, or ACPs for short. In the best spirit of our vision to train new clinicians, our own practice nurse Angela Parker has been in training to start in this new role, and we are also training Faisal Hussain, a prescribing pharmacist, who will be starting to see patients as an ACP in around six months. At the moment, you might see Faisal doing health checks for some chronic problems. We have also taken on experienced ACP Kelly Elliott. The ACPs are trained to see and treat minor ailments, freeing up GP appointments


From the 1st October you will hear a new message when you call for an appointment, informing you that our reception staff will ask you to briefly describe your problem. This aides us in booking you with the most appropriate member of staff. A comprehensive list of the problems that the ACPs can help with is below:

  • Allergies (e.g. hay fever/ allergic reactions)
  • Asthma, COPD
  • Back, leg and joint pains
  • Breast problems
  • Constipation
  • Coughs & colds, chest infections
  • Cystitis or urinary tract (water) infections
  • Dizziness
  • Eye problems such as conjunctivitis
  • Earache and ear infections
  • Contraception, including Emergency contraception
  • Headaches
  • Indigestion or acid reflux
  • Incontinence
  • Low mood, anxiety problems
  • Men’s Health
  • Minor Injuries, including wounds, burns and scalds
  • Skin problems such as rashes, eczema, psoriasis, ulcers, and insect bites
  • Sore throats
  • Tiredness, fatigue
  • Vaginal discharge and sexual health
  • Vomiting & Diarrhoea

Because of their level of training, the ACPs are unable to treat pregnant women, Kelly cannot see children under 1, and at present Angela cannot see children under 14.

The ACPs will also be available to treat emergency problems.

The bottom line is that we will be offering more appointments and a more efficient service for everyone!


In addition to the changes above, we have also employed a new GP, Dr Tia Gandhi. Dr Gandhi joined us on 8 October.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Wednesday 15 May 2019

Wednesday 17 July 2019

Wednesday 18 September 2019

Wednesday 20 November 2019

Wednesday 15 January 2020

Wednesday 15 March 2020. 


Are You a Carer?

If you help to look after a partner, relative, friend or neighbour who is frail or who has a health problem or a disability, you can ask for your own needs to be assessed. Please call into the surgery and ask for a Carers Pack, which may be of help to you. You can also download our carers leaflet

pdf Download our Carers Leaflet

This leaflet provides support and where you can get help in caring for someone. Similarly we have included some useful telephone numbers on the website for you.

We will mark your record so that we know you are a Carer. Remember, you will also be entitled to an annual Flu jab.

Carers Pamper Session.

As part of the 120th year Celebrations, Wednesday 17 June is Carers Day. We will have staff from the Derbyshire Carers Association with us at the surgery during the morning and we have arranged a FREE pamper session for Carers of our patients during the afternoon. Click on the poster below for more details and information about how to book your teatment. ENJOY!

Pamper Session at Wilson Street Surgery

Evening Support Service for Carers

Derbyshire Carers Association now have a Wednesday evening telephone support service in place for all Carers accross Derby & Derbyshire. The service is available from 4pm until 7pm and the telepone contact number is 01773 743355


pdf Download our Useful Contacts for Carers sheet

FREE Carers Training Programme

Click on the attached flyer below to find out how Carers can benefit from FREE courses in Derby City.

Creative Carers



Derby Carers Centre

Please click on the attached document to view the most recent Derby Carers Centre newsletter.

Derby Carers Newsletter-Front


Derby Carers Newsletter-Back


Abbey Carers

Do you live in Abbey Ward or the  Stockbrook area of Derby? If so click on the link below for details of the Abbey Carers Support Group.

Abbey Carers Support Group



RightCare is designed to help you access the right level of care for your health problems and avoid unnecessary trips to the hospital Out of Hours. RightCare helps to lower patient anxiety, provides reassurance and allows patients to access appropriate healthcare and advice quickly. 

pdf Rightcare Patient Information Leaflet 


Silver Line - Have you heard of it?

The Silver Line is a confidential, free helpline for older people including Carers and is open every day and night of the year. Click on the link below for further details.  

 Content Supplied by NHS Choices


Further information for carers

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.
Online Enquiry Form

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Please click on the link below for information about support for Dementia sufferers, their families and Carers. 



Dementia Support in Derby

If you are registered with our practice and are a Carer for a Dementia patient, please let us know so we can provide support and information you may find useful.

Dementia Health Check Leaflet

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website