This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Medicines Order Line

From 5th August patients will only be able to order their repeat prescriptions in any of the following ways: -
Via the new Medicines Order Line (MOL) by telephoning on 0115 855 0260 9am-4pm Mon to Fri.
Online (using SystmOnline) or via the NHS App.

For more information, click on to the Prescriptions Tab on the Home page.  

Try the new NHS App

If you are a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Systmonline you can continue to use it. You can use the NHS App as well.

For more information go to


2019 Flu Clinics

We have had to delay our Flu Clinics this year due to a later supply date of our vaccines for Under 65s. Please click on the Clinics & Services tab for revised dates for this years Saturday Drop In clinics.  

Dr Jill Fletcher  

After nearly 25 years at Wilson Street Surgery I will be stepping down as a partner on the 30th June 2019.

Although I will still be working in general practice I will be significantly reducing my clinical workload and will be focussing on my roles training and supporting current and future GPs.

It has been a privilege to look after my patients and it is hard to go. However I know you are in good hands with the all the other doctors and staff at Wilson Street.

I would like to thank you for the kindness you have shown to me personally over the years.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Wednesday 20 November 2019

Wednesday 15 January 2020

Wednesday 15 March 2020. 


Are You a Carer?

If you help to look after a partner, relative, friend or neighbour who is frail or who has a health problem or a disability, you can ask for your own needs to be assessed. Please call into the surgery and ask for a Carers Pack, which may be of help to you. You can also download our carers leaflet

pdf Download our Carers Leaflet

This leaflet provides support and where you can get help in caring for someone. Similarly we have included some useful telephone numbers on the website for you.

We will mark your record so that we know you are a Carer. Remember, you will also be entitled to an annual Flu jab.

pdf Carers Newsletter



Evening Support Service for Carers

Derbyshire Carers Association now have a Wednesday evening telephone support service in place for all Carers accross Derby & Derbyshire. The service is available from 4pm until 7pm and the telepone contact number is 01773 743355


pdf Download our Useful Contacts for Carers sheet

FREE Carers Training Programme

Click on the attached flyer below to find out how Carers can benefit from FREE courses in Derby City.

Creative Carers



Derby Carers Centre

Please click on the attached document to view the most recent Derby Carers Centre newsletter and various events that are taking place shortly.



Abbey Carers

Do you live in Abbey Ward or the  Stockbrook area of Derby? If so click on the link below for details of the Abbey Carers Support Group.

Abbey Carers Support Group



RightCare is designed to help you access the right level of care for your health problems and avoid unnecessary trips to the hospital Out of Hours. RightCare helps to lower patient anxiety, provides reassurance and allows patients to access appropriate healthcare and advice quickly. 

pdf Rightcare Patient Information Leaflet 


Silver Line - Have you heard of it?

The Silver Line is a confidential, free helpline for older people including Carers and is open every day and night of the year. Click on the link below for further details.  

 Content Supplied by NHS Choices


Further information for carers

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.
Online Enquiry Form

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Please click on the link below for information about support for Dementia sufferers, their families and Carers. 



Dementia Support in Derby

If you are registered with our practice and are a Carer for a Dementia patient, please let us know so we can provide support and information you may find useful.

Dementia Health Check Leaflet

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website