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Medicines Order Line

From 5th August patients will only be able to order their repeat prescriptions in any of the following ways: -
Via the new Medicines Order Line (MOL) by telephoning on 0115 855 0260 9am-4pm Mon to Fri.
Online (using SystmOnline) or via the NHS App.

For more information, click on to the Prescriptions Tab on the Home page.  

Try the new NHS App

If you are a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Systmonline you can continue to use it. You can use the NHS App as well.

For more information go to


Dr Jill Fletcher

After nearly 25 years at Wilson Street Surgery I will be stepping down as a partner on the 30th June 2019.

Although I will still be working in general practice I will be significantly reducing my clinical workload and will be focussing on my roles training and supporting current and future GPs.

It has been a privilege to look after my patients and it is hard to go. However I know you are in good hands with the all the other doctors and staff at Wilson Street.

I would like to thank you for the kindness you have shown to me personally over the years.


Unfortunately, two of our doctors are moving on to new chapters of their lives – Dr Burton left Wilson Street at the start of September last year, and Dr Nkwam left us at the end of October. Replacing two doctors has not been easy, and we have taken the decision to employ three Advanced Clinical Practitioners, or ACPs for short. In the best spirit of our vision to train new clinicians, our own practice nurse Angela Parker has been in training to start in this new role, and we are also training Faisal Hussain, a prescribing pharmacist, who will be starting to see patients as an ACP in around six months. At the moment, you might see Faisal doing health checks for some chronic problems. We have also taken on experienced ACP Kelly Elliott. The ACPs are trained to see and treat minor ailments, freeing up GP appointments


From the 1st October you will hear a new message when you call for an appointment, informing you that our reception staff will ask you to briefly describe your problem. This aides us in booking you with the most appropriate member of staff. A comprehensive list of the problems that the ACPs can help with is below:

  • Allergies (e.g. hay fever/ allergic reactions)
  • Asthma, COPD
  • Back, leg and joint pains
  • Breast problems
  • Constipation
  • Coughs & colds, chest infections
  • Cystitis or urinary tract (water) infections
  • Dizziness
  • Eye problems such as conjunctivitis
  • Earache and ear infections
  • Contraception, including Emergency contraception
  • Headaches
  • Indigestion or acid reflux
  • Incontinence
  • Low mood, anxiety problems
  • Men’s Health
  • Minor Injuries, including wounds, burns and scalds
  • Skin problems such as rashes, eczema, psoriasis, ulcers, and insect bites
  • Sore throats
  • Tiredness, fatigue
  • Vaginal discharge and sexual health
  • Vomiting & Diarrhoea

Because of their level of training, the ACPs are unable to treat pregnant women, Kelly cannot see children under 1, and at present Angela cannot see children under 14.

The ACPs will also be available to treat emergency problems.

The bottom line is that we will be offering more appointments and a more efficient service for everyone!


In addition to the changes above, we have also employed a new GP, Dr Tia Gandhi. Dr Gandhi joined us on 8 October.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Wednesday 17 July 2019

Wednesday 18 September 2019

Wednesday 20 November 2019

Wednesday 15 January 2020

Wednesday 15 March 2020. 

LiveWell (Healthy Living)

Healthy Lifestyles

LiveWell is a healthy living programme, tailored to your specific needs.

It combines continual support to help you make changes to lead a healthy and active lifestyle.

The LiveWell Programme

  • Free continual support and encouragement to suit your needs whether you want to improve your activity and eating habits or quit smoking.
  • A LiveWell Advisor that can support and encourage you through your choice of: meetings,email, telephone, text or even through a social networking forum.
  • Fun, free activities that your friends and family can get involved in too - gym, swim, workout classes, cook and eat sessions, health walks, aqua classes and more!
  • A LiveWell pack that contains everything you need to support a healthier lifestyle including a diary so you can keep track of what you eat and how often you move.
  • A supportive website  with an exclusive members' area offering lots of useful tips and advice from how to shop on a budget, to delicious recipes to downloadable park walks.
  • Opportunities for your family  to get involved and adopt healthier habits too.
  • A buddy scheme for a friend or family member to attend activities with you to support your journey.


For further details on how to sign up download the attached leaflet

 LiveWell - routes to a healthier you..pdf

Smoking Cessation

Do you think you're ready to go smokefree?

If so you dont have to struggle alone. If you live in Derby and are aged 15 or over, LiveWell can help you to quit for good and make other lifestyle changes if you want to.

For further details download the attached leaflet

Stop Smoking - with LiveWell.pdf


Walking for Health

 Walk Well runs short, free health walks in Derby that are suitable for people of all ages, including children (under 16s must be accompanied by an adult).  The walks take in local parks, countryside and residential areas of Derby City.

You don’t need to book for these and can simply turn up, although please arrive before the walk start time so we don’t go without you!  You are advised to dress suitably for the weather conditions, wear comfortable, supportive footwear and bring a drink.

The Walk Well Scheme links closely with the Livewell Service, which helps people in Derby to lead a healthy lifestyle.  For more information on Livewell, please go to

Click on the link below for more information about the Walk Well scheme.






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