This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

BIG CHANGES AT WILSON STREET!

Unfortunately, two of our doctors are moving on to new chapters of their lives – Dr Burton left Wilson Street at the start of September, and Dr Nkwam leaves us at the end of October. Replacing two doctors has not been easy, and we have taken the decision to employ three Advanced Clinical Practitioners, or ACPs for short. In the best spirit of our vision to train new clinicians, our own practice nurse Angela Parker has been in training to start in this new role, and we are also training Faisal Hussain, a prescribing pharmacist, who will be starting to see patients as an ACP in around six months. At the moment, you might see Faisal doing health checks for some chronic problems. We have also taken on experienced ACP Kelly Elliott. The ACPs are trained to see and treat minor ailments, freeing up GP appointments

BUT WHAT DOES THIS MEAN FOR ME?

From the 1st October you will hear a new message when you call for an appointment, informing you that our reception staff will ask you to briefly describe your problem. This aides us in booking you with the most appropriate member of staff. A comprehensive list of the problems that the ACPs can help with is below:

  • Allergies (e.g. hay fever/ allergic reactions)
  • Asthma, COPD
  • Back, leg and joint pains
  • Breast problems
  • Constipation
  • Coughs & colds, chest infections
  • Cystitis or urinary tract (water) infections
  • Dizziness
  • Eye problems such as conjunctivitis
  • Earache and ear infections
  • Contraception, including Emergency contraception
  • Headaches
  • Indigestion or acid reflux
  • Incontinence
  • Low mood, anxiety problems
  • Men’s Health
  • Minor Injuries, including wounds, burns and scalds
  • Skin problems such as rashes, eczema, psoriasis, ulcers, and insect bites
  • Sore throats
  • Tiredness, fatigue
  • Vaginal discharge and sexual health
  • Vomiting & Diarrhoea

Because of their level of training, the ACPs are unable to treat pregnant women, Kelly cannot see children under 1, and at present Angela cannot see children under 14.

The ACPs will also be available to treat emergency problems.

The bottom line is that we will be offering more appointments and a more efficient service for everyone!

A NEW GP AS WELL?!

In addition to the changes above, we have also employed a new GP, Dr Ghandi. We are very much looking forward to her starting on the 8th of October.

2018 Flu Clinics

Drop In clinics for patients that usually have a Flu Jab have been arranged for:-

Saturday 29 September 2018 at Wilson Street Surgery

Saturday  6 October 2018 at Wilson Street Surgery

Saturday 13 October 2018 at Taddington Road Surgery

All clinics are DROP IN from 8.30am until 12noon.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Thursday 13 September 2018

Wednesday 19 September 2018

Wednesday 7 November 2018

Wednesday 30 January 2019

Wednesday 20 March 2019

 

 

Online Services

The practice confirm that all systems are in place to allow patients to access booking appointments, ordering repeat prescriptions & view allergies and adverse reactions online.

 

This is via TPP SystmOne using our website www.wilsonstreetsurgery.co.uk. If you do not already have a username and password for this system you will need to register for them by calling into the practice to register in person. See below for further details.

Click on the link below to access the Patient Online - Frequently Asked Questions leaflet.

Patient Online - FAQs

Online Registration Form

Online Registration Form

 

Please download the Online Registration form, complete and hand in to a receptionist so we can set you up with your User name and Password. Please also provide some identification with your name and address on. 

If you need to find out more about Systmonline and how to register for this service you can call into the surgery with two forms of identification (one item from each of the following lists):  

  • Personal ID: Current passport, photocard driving licence, birth certificate etc.

AND  

  • Address ID: Utility bill, bank statement or council tax etc (with your name, address and dated within the last 6 months).

You will then be given your confidential login information.

All information that is sent to the Surgery via Systmonline is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted.  Only you and the surgery are able to see this information.

SystmOnline changes with effect from 1 April 2016 

Parents or Guardians that have previously had access to their childrens SystmOnline account for the booking of appointments or ordering of repeat prescriptions may notice that this facility has now been blocked. This is due to the changes introduced in online access from 1.4.16. SystmOne has now disabled children's accounts where the child is aged between 11 and 15 years. The child will be able to set up their own online account when they turn 16.

Systmonline 

Using Systmonline, you can:

  • book an appointment
  • order repeat medication
  • view your summary care record 
  • complete questionnaires
  • change your contact details
  • change your nominated pharmacy

all via the internet from home, work or on the move, and in your own time, day or night. An app can also be downloaded for your smart phone or tablet. 

 

 

 

 Online Access to Records

Our clinical software providers have now developed appropriate systems for patients to request online access to their detailed coded records using a method that is secure and safeguards the best interests of the patient.

Please click on the link below to access the Patient Information Leaflet about this service.

PIL - It's your choice.

If you wish to apply for online access to your medical records, please download the Application Form below, complete the Form and present it in person to the Surgery along with 2 forms of identification - one must show photo ID, and one must show proof of address.

Application for online access to my medical record

Consent to proxy access to GP online services.

 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website