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Dr Jill Fletcher

After nearly 25 years at Wilson Street Surgery I will be stepping down as a partner on the 30th June 2019.

Although I will still be working in general practice I will be significantly reducing my clinical workload and will be focussing on my roles training and supporting current and future GPs.

It has been a privilege to look after my patients and it is hard to go. However I know you are in good hands with the all the other doctors and staff at Wilson Street.

I would like to thank you for the kindness you have shown to me personally over the years.

BIG CHANGES AT WILSON STREET!

Unfortunately, two of our doctors are moving on to new chapters of their lives – Dr Burton left Wilson Street at the start of September last year, and Dr Nkwam left us at the end of October. Replacing two doctors has not been easy, and we have taken the decision to employ three Advanced Clinical Practitioners, or ACPs for short. In the best spirit of our vision to train new clinicians, our own practice nurse Angela Parker has been in training to start in this new role, and we are also training Faisal Hussain, a prescribing pharmacist, who will be starting to see patients as an ACP in around six months. At the moment, you might see Faisal doing health checks for some chronic problems. We have also taken on experienced ACP Kelly Elliott. The ACPs are trained to see and treat minor ailments, freeing up GP appointments

BUT WHAT DOES THIS MEAN FOR ME?

From the 1st October you will hear a new message when you call for an appointment, informing you that our reception staff will ask you to briefly describe your problem. This aides us in booking you with the most appropriate member of staff. A comprehensive list of the problems that the ACPs can help with is below:

  • Allergies (e.g. hay fever/ allergic reactions)
  • Asthma, COPD
  • Back, leg and joint pains
  • Breast problems
  • Constipation
  • Coughs & colds, chest infections
  • Cystitis or urinary tract (water) infections
  • Dizziness
  • Eye problems such as conjunctivitis
  • Earache and ear infections
  • Contraception, including Emergency contraception
  • Headaches
  • Indigestion or acid reflux
  • Incontinence
  • Low mood, anxiety problems
  • Men’s Health
  • Minor Injuries, including wounds, burns and scalds
  • Skin problems such as rashes, eczema, psoriasis, ulcers, and insect bites
  • Sore throats
  • Tiredness, fatigue
  • Vaginal discharge and sexual health
  • Vomiting & Diarrhoea

Because of their level of training, the ACPs are unable to treat pregnant women, Kelly cannot see children under 1, and at present Angela cannot see children under 14.

The ACPs will also be available to treat emergency problems.

The bottom line is that we will be offering more appointments and a more efficient service for everyone!

A NEW GP AS WELL?!

In addition to the changes above, we have also employed a new GP, Dr Tia Gandhi. Dr Gandhi joined us on 8 October.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Wednesday 15 May 2019

Wednesday 17 July 2019

Wednesday 18 September 2019

Wednesday 20 November 2019

Wednesday 15 January 2020

Wednesday 15 March 2020. 

Test Results

blood-test-resultPlease telephone on 01332 332628 between 11am and 3.30pm if you want to know if your test results are back from the Lab.

Whilst Receptionists are unable to advise you of your test results, they can let you know if the results have arrived at the surgery.

When you take your test you will be told how long it will be before the results are returned to the practice.

The minimum time interval before telephoning for results is:

  • Blood tests 7 working days
  • X-Rays 14 working days
  • Cervical Smear test 6 weeks

If a doctor or nurse provides you with a specimen bottle for your use at home, you should return this direct to the London Road Community Hospital or Derby Royal Hospital. We cannot accept any samples required for testing.

Note that the practice has a strict policy regarding confidentiality and data protection and Clinicians will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

 
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