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Car Parking at the Surgery-Wednesday 20 November '19

Please note our Surgery car park at Wilson Street will be CLOSED all day on Wednesday 20 November. This is due to essential gas maintenance work carried out by Cadent.  We apologise for any inconvenience.

Medicines Order Line

From 5th August patients will only be able to order their repeat prescriptions in any of the following ways: -
Via the new Medicines Order Line (MOL) by telephoning on 0115 855 0260 9am-4pm Mon to Fri.
Online (using SystmOnline) or via the NHS App.

For more information, click on to the Prescriptions Tab on the Home page.  

Try the new NHS App

If you are a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Systmonline you can continue to use it. You can use the NHS App as well.

For more information go to


2019 Flu Clinics

 Please click on the Clinics & Services tab for details 

Dr Jill Fletcher  

After nearly 25 years at Wilson Street Surgery I will be stepping down as a partner on the 30th June 2019.

Although I will still be working in general practice I will be significantly reducing my clinical workload and will be focussing on my roles training and supporting current and future GPs.

It has been a privilege to look after my patients and it is hard to go. However I know you are in good hands with the all the other doctors and staff at Wilson Street.

I would like to thank you for the kindness you have shown to me personally over the years.

Dates For Your Diary

The Surgery will be CLOSED from 12noon for staff Training on the following dates:-

Wednesday 20 November 2019

Wednesday 15 January 2020

Wednesday 15 March 2020. 

Clinics & Services flu_jab

Advanced Clinical Practitioners

You can see one of our ACPs. Kelly and Angela are available for 'on the day' appointments and can deal with all of the problems noted below:-

  • Allergies (e.g. hay fever/ allergic reactions)

  • Asthma, COPD

  • Back, leg and joint pains

  • Breast problems

  • Constipation

  • Coughs & colds, chest infections

  • Cystitis or urinary tract (water) infections

  • Dizziness

  • Eye problems such as conjunctivitis

  • Earache and ear infections

  • Contraception, including Emergency contraception

  • Headaches

  • Indigestion or acid reflux

  • Incontinence

  • Low mood, anxiety problems

  • Men’s Health

  • Minor Injuries, including wounds, burns and scalds

  • Skin problems such as rashes, eczema, psoriasis, ulcers, and insect bites

  • Sore throats

  • Tiredness, fatigue

  • Vaginal discharge and sexual health

  • Vomiting & Diarrhoea

Clinical Pharmacist

Faz is a prescribing pharmacist and can deal with:-

  • NHS Health Checks (*see below)
  • Diabetes Reviews
  • Asthma Reviews


Practice Nurses

Our skilled Practice Nurses will help you with the following:

  • Routine blood pressure checks (can be booked online)
  • Travel immunisations and advice
  • Removal of stitches
  • Dressings and treatment of minor injuries
  • Family Planning/Women’s Health (smears can be booked online)Flu vaccinations (can be booked online)
  • Diabetes clinics
  • Asthma clinics
  • Management of ulcers 
  • Childhood immunisations
  • Ear syringing

Minor Surgery

Many minor surgical procedures can be carried out by arrangement with your doctor. These include cryotherapy, joint injections and removal of skin tags, moles and cysts.

Contraception and Sexual Health

We offer a comprehensive range of sexual health services including:
  • Counselling about all forms of contraception
  • Coil and implant fitting
  • Emergency contraception
  • Quick and easy tests for chlamydia and other sexually transmitted infections

Stop Smoking Service

If you would like help to stop smoking, you can self refer to the LiveWell team. Please contact them on 01332 641254 or visit their website

*NHS Health Checks

The NHS Health Check is part of a National programme that aims to help prevent cardiovascular disease. This involves a few simple tests to identify and prevent heart disease, stroke and diabetes. If you are age between 40 and 74 years and would like a Health Check, please contact the surgery and make an appointment to see the Practice Nurse. Please see the NHS Health Checks tab on the right hand side of our website for further details.  

District Nursing

We have a close liason with the district nursing team who provide care in the community for patients who are housebound or necessitate a home visit, 365 days a year including evening and night service.

District nurses provide care packages to include:
  • Complex assessment of health needs
  • Wound assessment and ongoing care
  • Acute and chronic disease management
  • Health Promotion
  • Palliative and terminal care
  • Promotion and teaching of self care
  • Administration of treatment using specialised nursing equipment and medication
  • Promotion of continence and management of incontinence



The Midwife undertakes clinics at Wilson Street Surgery on Wednesdays and Fridays.

If you are pregnant, please arrange an appointment to see the GP and also making a BOOKING appointment with the Midwife. Ideally this needs to be when you are 8 to 10 weeks pregnant.

If you are more than 12 weeks pregnant, please contact the Midwives Team Base on 01332 254714. This line is open each weekday morning from 9am until 10am.

Health Visitors

The Health Visitors are concerned with health promotion and the prevention of illness, offering help, advice and support on many things affecting the health of both children and adults. The Health Visitors can be contacted by telephone on 01332 888120.

Interpreter Service

If your appointment has been pre-booked by the doctor, nurse or midwife, you must advise a receptionist at the time of making your appointment that you require an interpreter present for your consultation.We do not have interpreters on site so, if you have a language difficulty, you should advise the receptionist that you require a double appointment. Doctors may then choose to use the language line telephone facility available for translation.
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